Safe holidays at the Fisserhof - in winter
We are happy that we started the winter season together with you and wish you an unforgettable ski and spa vacation.
Current information regarding summer & autumn 2022 can be found here.
There are many reasons for a winter holiday at the Fisserhof:
- We have adjusted our cancellation policy for winter 2021/22:
- You can cancel your holiday free of charge up to 14 days before arrival. If you cancel your booking 13 days to 8 days before the day of arrival, 70 % of the booking amount will be charged. If you cancel your holiday 7 days to 1 day before the day of arrival, 90 % of the booking amount will be charged (according to the GTC)
- If your arrival is not possible due to an entry or exit ban, your booking can be cancelled free of charge.
- If a travel warning applies to our region in your country, which affects your travel period, and you have to be in quarantine after your departure, your booking can also be cancelled free of charge.
- The Fisserhof offers plenty of space in our fireplace lounge as well as on the sun terrace.
- We offer enough space between the tables in our restaurant.
- For your and our safety, each of our employees is tested with a PCR test every week.
- The Serfaus-Fiss-Ladis region invites you to a variety of outdoor activities. Skiing, cross-country skiing, tobogganing or winter hiking - there is winter sports for everyone!
- And of course we offer comprehensive hygiene measures for your and our safety throughout the hotel:
- We have installed numerous disinfectant dispensers throughout the hotel - we ask our guests, among other things, to use the dispensers in the restaurants before each course to the buffet
- All surfaces that one often comes into contact with, such as door handles, handrails, elevator buttons or reception terminals are disinfected every hour
In Austria, the following regulations apply:
- Entry to Austria from all states (from 24.01.2022 this regulation is also valid again for guests from Great Britain, the Netherlands, Denmark and Norway):
- When entering Austria, a 2G proof is required since 20.12.21. In addition, a current PCR test (not older than 72 hours) or booster vaccination must be available (valid from the day of the 3rd vaccination).
- Individuals without a PCR test or booster vaccination are subject to registration (pre-travel clearance) and must maintain home quarantine until a negative PCR test result is presented.
- Children 12 years of age and younger are exempt from the 2G+ rule
- Unvaccinated children or adolescents between 12 and 15 years of age require the Holiday Ninja Passport. They can enter Austria with a valid antigen test or PCR test.
- Children and adolescents not covered by these regulations require 2G detection plus a negative PCR test or booster vaccination.
- Entry into Austria from Great Britain, the Netherlands, Denmark and Norway:
- these four countries are classified as virus variant areas.
- Therefore, as of 25.12.21, only persons with triple vaccination and an additional PCR test (not older than 48 hours) can enter Austria from these countries without quarantine. Recovery plus subsequent double vaccination is equal to booster status. The same applies to double vaccinated persons who have subsequently recovered. An additional PCR test is necessary in any case.
- The existing regulations for children remain in place (see "Entry to Austria from all states).
- For all other persons from the mentioned countries a 10-day quarantine applies after entry.
- On site, the 2G regulation (recovered or vaccinated) applies in the hotel industry, gastronomy, culture, leisure & care facilities, body-related services and also for cable cars.
- You will need a proof of a complete vaccination with a centrally approved vaccine against COVID-19 (this proof is valid for 9 months from the day of the 2nd vaccination, after that a third vaccination is necessary). From 01.02.2022, the Green Passport with two vaccinations will be valid for 6 months only. After booster vaccination, the Green Passport is valid for 9 months from the day of booster vaccination. The vaccines Sinopharm, Sinovac, Covishield and Sputnik V are not recognized under the 2G rule in Austria.
- The one-time vaccination by Johnson & Johnson is valid until 03.01.2022, after which a booster vaccination is required for proof of vaccination.
- On site, the Green Pass with QR code (digital or printed) as well as the vaccination certificate are valid as proof of vaccination.
- RECOVERED: You will need a doctor's note, proof of Section 4(18) of the EpiG, or a certificate of segregation for a covid infection survived in the last six months.
- The 2G regulation applies to all persons from the age of 12.
- Children and adolescents between 12 and 15 years (compulsory education) fulfil the requirements of the 2G-regulation with regular PCR tests (it is expected that the tests are valid for 72 hours). The free PCR gargle test system has been rolled out in Tyrol. The PCR gargle tests can be picked up and handed in at the Supermarket Mpreis / Baguette (upon presentation of the guest card). There are 3 tests per week available to each person. A registration under Tirol Gurgelt with announcement of the residence address in Tirol is urgently necessary. Upon arrival, unvaccinated children aged 12-15 years must accordingly present a valid PCR test to us at the reception.
- Tests of any kind are no longer permitted as an access authorization.
- For an uncomplicated check-in at the Hotel Fisserhof, we ask you to have the Green Pass with QR code ready on your cell phone when entering the hotel.
- FFP2 masks are mandatory in the hotel. Children up to the age of 6 do not need a mask. For children under the age of 14, a regular fabric mask is sufficient. The mandatory wearing of the FFP2 mask now applies to all indoor public areas in Austria as well as public transport (also the cable cars).
- Since 27.12.21, there is a general curfew from 10 pm. Night catering and après ski venues will remain closed until further notice.
- For travelers from Germany:
- Austria will be classified as a high-risk area by Germany from 16.01.2022.
- Travellers returning from Austria must register digitally in advance.
- Vaccinated and recovered persons can continue to travel back to Germany from Austria without having to go into quarantine.
- Unvaccinated children under 6 years of age are exempt from compulsory testing, but must automatically enter quarantine, which ends automatically after 5 days without free testing.
- For children between 6 and 12 years of age, the same regulations apply as for adults. With a valid vaccination or convalescence certificate, a return journey without quarantine is possible. Unvaccinated children require a negative test certificate and must also undergo a mandatory 10-day quarantine, which can only be ended after 5 days by another test.
- For travelers from Austria:
- For children aged 12 to 15, the schools' "Ninja Pass" is equivalent to 2G proof. During vacation periods, when there is no possibility to test at school with the Ninja Pass, the proof of "equivalent tests and test intervals" (according to §2 Abs 3, 5. COVID-19 Emergency Measures Ordinance) applies for Austrian, school-age children 12 years and older.
We are happy to refer you to the website welcome.tirol for the current measures. You can find an overview of the individual areas here:
We are always happy to answer any questions you may have.