Data protection

Declaration on information obligation

The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website.
 

Inquiry

If you contact us via the form on the website or by e-mail, your data will be stored for the purpose of processing the request and in case of follow-up questions. We will not share this information without your consent.
 

Cookies
 

a) What are cookies?

Cookies are small files that make it possible to store specific device-related information on users' access devices (PCs, smartphones, etc.). On the one hand, they serve for the user-friendliness of web pages and thus the users (for example storage of login data). On the other hand, they serve to record the statistical data of the website usage and to be able to analyze it for the purpose of improving the offer. Users can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, it is pointed out that the use and especially the comfort of use are limited without cookies.
You can manage many corporate online ad cookies through the US-American website www.aboutads.info/choices/ or the EU website www.youronlinechoices.com/uk/your-ad-choices/.


b) What types of cookies are there?

i. Urgently required cookies
These types of cookies are always enabled because they are required for basic website functions. This includes cookies that can be used to store where you are on the site.

ii. Functionality and performance
With these analytical cookies, the anonymous tracking of user behavior can improve the functionality of the site. These cookies can also increase the speed with which, for example, requests are processed. It also includes communication with Facebook, Twitter or other social networks.

Hotel Fisserhof uses cookies in order to be able to provide you with the information and services of the highest quality and to provide better information and announcements regarding our website.
 

c) How can I activate / deactivate the use of cookies?

You have the option to change your cookie settings directly in the browser settings. Alternatively, you can also use the following option:


Web analytics

Our website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. For this purpose, cookies are used that allow an analysis of the use of the website by its users. The information generated thereby is transmitted to the server of the provider and stored there.

You can prevent this by setting up your browser so that no cookies are stored. We have concluded a corresponding contract with the provider regarding data processing.
 

IP anonymization

Your IP address is detected but pseudonymized immediately (e.g., by deleting the last 8 bits). As a result, only a rough localization is possible. Data processing is based on the statutory provisions of § 96 (3) TKG and Article 6 (1) (a) (consent) and / or (legitimate interest) of the GDPR.

Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized. The user data is kept for a period of 26 months.
 

Browser plugin

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You may also prevent the collection of data generated by the cookie and the data regarding your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout


Demographic characteristics

This website uses the demographics feature of Google Analytics. As a result, reports can be produced that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data cannot be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the section "Opposition to Data Collection".
 

Remarketing

Our website uses remarketing features from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA. This makes it possible to offer targeted, personalized and interest-based advertising to visitors of our websites. The advertising is displayed using a cookie-based analysis of past user and surfing behavior. There are no personal data stored. For this purpose, a cookie is stored in order to collect anonymised data on the interests of the users and thus to adapt advertising individually to this information. You may permanently object to the use of cookies for retargeting by disabling interest-based advertising through Google here: www.google.com/settings/ads/onweb/
 

Google fonts

We incorporate certain fonts through the Google Fonts service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA. The integration of the fonts is done via a call to the server from Google and is loaded into the browser cache. When downloading the fonts, your IP address, as well as the visited website will be transmitted to Google. More information can be found here. Google fonts: developers.google.com/fonts/faq
Google Terms of Service: policies.google.com/privacy
 

Google Maps

Our website uses features of Google Inc. map provider, Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA. Google Maps uses a cookie to collect and process user settings and data. To prevent the transfer of data to Google, you must disable the Java Script feature in your browser. This limits the use of Google Maps. For information about Google's terms of service, please visit: policies.google.com/terms
 

YouTube

This website uses plugins from youtube.com, which is operated by YouTube LLC, Cherry Ave., USA, represented by Google Inc. If you call up Internet pages with such a plugin, a connection will be made to the YouTube servers and the plugin will be displayed on the website by a message to your browser. Hereby, it will be transmitted to the YouTube server which of our websites you have visited. If you are logged in as a member of YouTube, YouTube assigns this information to your respective personal user accounts of these platforms. When using these plugins such as clicking the start button of a video or sending a comment, this information will be sent to your e.g. YouTube user account which you can only prevent by logging out before using the plugin. Information on the collection and use of data by the platform or plug-ins can be found in the privacy policy: www.google.de/intl/de/policies/privacy
 

Matomo

On this website, data is collected and stored using the web analysis service software Matomo (www.matomo.org), a service of the provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, ("Mataomo"). This is based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes pursuant to Art. 6 para. 1 lit. f DSGVO. From this data, pseudonymised usage profiles can be created and evaluated for the same purpose. Cookies can be used. Cookies are small text files stored locally in the cache of the site visitor's Internet browser. The cookies enable, among other things, the recognition of the Internet browser. The data collected by Matomo Technology (including your pseudonymized IP address) are processed on our servers.

The information generated by the cookie in the pseudonymous user profile will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym. If you disagree with the storage and analysis of this data from your visit, you can object to the storage and use by mouse click at any time (see below). In this case, a so-called opt-out cookie is stored in your browser with the result that Matomo does not collect any session data. Please note that the complete deletion of your cookies will result in the opt-out cookie being deleted as well. You might possibly need to re-activate it.

Server log files

For technical reasons, the following information is transmitted to us or to the web space provider by the browser: Browser including version, operating system, referring web page, visited pages, date & time of your access and the IP address. These data are stored separately from personal data and do not allow any conclusions about a specific person.

The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to subsequently review the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.
 

Information about online dispute resolution

The EU Commission offers the possibility of online dispute resolution on a platform operated by itself (so-called "OS platform"). The OS platform can serve as a point of contact for out-of-court settlement of disputes arising from online sales contracts or service contracts. This platform can be reached via the external link ec.europa.eu/consumers/odr/.
 

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
 

Updating this Privacy Policy

We update this privacy policy regularly. If you have any questions about our privacy policy, please contact the contact listed below.

You can reach us under the following contact details:

Fisserhof GmbH & Co. KG
Fisser Strasse 24
A-6533 Fiss
Tel: +43 5476 6353-0
Mail: info@fisserhof.com