The Family Suites are about 52 m² in size, provide space for up to six people and are equipped with valuable solid wood furniture of domestic oak and spruce. They offer a comfortable large-sized home for families. The Family Suites are furnished with a parents’ bedroom with double bed, a children’s bedroom with bunk bed or two single beds, a cosy living area with seating ensemble (mostly integrated in the parents' bedroom), a bathroom with toilet, and a balcony. Besides, all the suites feature a wooden or carpeted floor, TV, Wi-Fi, telephone, mini-fridge, safe and a hairdryer.
- Solid wood furniture of domestic oak and spruce and a cosy sitting area
- Parents‘ bedroom, separate children‘s bedroom with bunk bed or two single beds
- Wooden or carpeted floor
- Balcony with view to the Tyrolean mountain scenery
- Bathroom with (mostly) separate toilet
- Wellness bag with bath and sauna towel, bathrobe
- Mini-fridge, safe and hairdryer
- TV, Wi-Fi & telephone
- Rich breakfast buffet in the morning
- Afternoon buffet with cold and warm dishes
- 4-course menu in the evening
- Tea, fruits and dried fruit in the spa area
- Wellness bag with bathrobe, bath and sauna towel
- Use of the spa and gardens with sun terrace, indoor and outdoor swimming pool, outdoor hot tub, saunas, steam baths, relaxation rooms, gym and much more
- Underground parking, shoe room, children's and youth room, children's playground in the garden
Additionally in winter:
- Daily transfer between the hotel and the mountain railways in Fiss
- Ski depot at the mountain railways in Fiss
Additionally in summer:
- Child care in the hotel in the evenings during holiday periods
- Guided tours, bicycle storage, opportunity to wash and repair your bike, laundry service for cycling clothes
- The SUPER.SUMMER.CARD. with numerous included services such as the use of all mountain railways in Serfaus-Fiss-Ladis
All prices in EUR per person and night excl. local tax
Additional adults & children's prices
For children we charge our children's package. It includes the overnight stay in the room of the parents and all services of our pamper package and is dependent on the age of the children and the season (per child and night).
Book safely & flexibly
We have adjusted our cancellation conditions and implemented security measures in the hotel so that you can book and enjoy your holiday carefree and safely.
An overview of the adjustments and measures can be found here for winter 2022/23.
Worth knowing when booking your holiday
- EXCLUSIVE. INCLUSIVE. The mentioned daily rates are per person per night and include all services of our pamper package. Local tax is not included. This is € 2.60 per person per night and will be charged extra. Children under 15 years of age do not need to pay the local tax.
- PERSONS PAYING THE REGULAR PRICE. In the double rooms, comfort rooms and junior suites, two persons need to pay the regular price whereas in the family suites and family suites deluxe, four regular-paying persons will be charged.
- EQUIPMENT FOR TODDLERS. For your toddlers from 0-2 years, a crib (60 x 120 cm) with bed snake, blanket and pillow is already available on your room upon your arrival. In addition, we provide a nappy bucket in the room and a high chair (from the brand Hauck) with children's tableware at your table in the restaurant. In addition, you are welcome to have a kettle on request.
- CHILDCARE. We offer childcare in the holiday seasons during dinner.
- PETS. Pets are allowed on request. The cost is € 15.00 per day without food.
- CHECK-IN. CHECK-OUT. On the day of arrival, your room will be available from 04.00 pm. On the day of departure, we ask you to leave your room by 11.00 am. If you would like to check out later, please ask at the reception for possibilities.
- BOOKING. We ask for your understanding that we cannot promise certain room numbers or floors.
- PAYMENTS. Cash, via credit card (MasterCard, Visa) or via EC bank card (please consider the applicable card limits).
- GTC. The GTC apply.