Additional adults & children's prices
For children we charge our children's package. It includes the overnight stay in the room of the parents and all services of our pamper package and is dependent on the age of the children and the season (per child and night).
Worth knowing when booking your holiday
- EXCLUSIVE. INCLUSIVE. The mentioned daily rates are per person per night and include all services of our pamper package. Local tax is not included. This is € 3.70 per person per night and will be charged extra. Children under 15 years of age do not need to pay the local tax.
- PERSONS PAYING THE REGULAR PRICE. In the double rooms, comfort rooms and junior suites, two persons need to pay the regular price whereas in the family suites (deluxe), the suites alpine superior and the panorama suite, four regular-paying persons will be charged.
- SUPER.SUMMER.CARD. The Super.Summer.Card. for our Serfaus-Fiss-Ladis holiday region is already included in your summer and autumn holiday. It offers numerous inclusive services, such as the use of the gondola lifts in the Serfaus-Fiss-Ladis hiking area and the hikers' bus between the three villages.
- CHECK-IN. CHECK-OUT. On the day of arrival, your room will be available from 04.00 pm. On the day of departure, we ask you to leave your room by 11.00 am. If you would like to check out later, please ask at the reception for possibilities.
- EQUIPMENT FOR TODDLERS. For your toddlers from 0-2 years, a crib (60 x 120 cm) with bed snake, blanket and pillow is already available on your room upon your arrival. In addition, we provide a nappy bucket in the room and a high chair with children's tableware at your table in the restaurant (if desired, a baby seat can be provided on the high chair). In addition, you can also have a kettle, a step stool or a baby bath on request (subject to availability).
- CHILDCARE. We offer childcare in the holiday seasons during dinner. You can find the times here.
- PETS. Your pets are warmly welcome on request and are allowed on the sun terrace and in the fireplace lounge. We kindly ask you, though, not to take them in the restaurants, the pool- and spa area and the garden. The costs are € 25,- per night (food excluded). On the couch, you will find a cosy blanket for your pet, which you are welcome to use during your stay. On request (and subject to availability), we will be happy to provide a bowl. Please note that you need to purchase a ticket for your four-legged friend for the gondolas at the cablecar ticket office.
- BOOKING. We ask for your understanding that we cannot promise certain room numbers or floors.
- PAYMENTS. Cash, via credit card (MasterCard, Visa) or via EC bank card (please consider the applicable card limits).
- GTC. The GTC apply.
Errors excepted.












